Prepayment meters
Is your energy supplier trying to move you onto prepayment?
Energy suppliers must follow rules set out by Ofgem before they can move you onto or install a prepayment meter in your home. Read the rules they must follow about installing a prepayment meter without household permission.
Click here for more information from Ofgem. Please also refer to attached leaflet.
If you require further advice or assistance, please contact our Bureau here.